Flexible Support Services – select only those services required and add on others as needs change.
This Ivy League University selected Blue Hill for our flexibility in providing Remote Mainframe support services. We provide 24/7 Remote Mainframe Production Control/Job Scheduling, batch job management and monitoring services, as well as first level support for job abends, changes, and ad hoc requests, and added Remote Technical Systems support a year later.
Acquiring Remote Mainframe support in a phased approach is what this County Government required. Starting with Remote Mainframe Technical support for its disaster recovery environment; and expanding Blue Hill services to include Remote Operations support.