Help Desk Analyst – Night Shift
LOCATION: Pearl River, NY
DEPARTMENT: Client Services
REPORTS TO: Help Desk Manager
SUMMARY DESCRIPTION:
Interface directly with clients and internal staff to provide hardware, software, network and applications problem resolution. Respond to inquiries and requests for assistance with the organization’s computer systems. Identify problems, troubleshoot and provide advice to assist users. Coordinate with other IS areas to resolve problems if necessary. There will be initial training at our Pearl River location during the day but the full time coverage will be nights.
Full Job Description