This University is one of the nation’s most distinguished public universities; a global leader in research, entrepreneurship, and innovation. This University shares new knowledge every day through its renowned research enterprise and programs in academics, the arts, and athletics.
The mission of this University is to provide excellent teaching, research, and service to its students by improving their awareness and knowledge in areas of importance to the State, the nation, and the world. The University is committed to being a prominent national center for research and for graduate education, and the institution of choice for its undergraduates of exceptional aptitude and promise.
Blue Hill was selected to provide flexible remote technical systems and database administration support for their IBM Mainframe running z/OS. With an existing project underway to migrate applications off the mainframe over the next three to five years, this University’s immediate requirement was for an experienced IT team to support the production mainframe environment and the remaining applications, as well as supporting its disaster recovery annual exercises.
The University was confident in Blue Hill’s technical skills and long-standing experience in providing z/OS and Datacom support, as well as our knowledge in supporting other higher education clients. They were especially pleased to know that the Blue Hill team who conducted the initial Knowledge Transfer would be the same team supporting the University throughout the engagement, with no hand-off. Integration of Blue Hill technical staff was further bolstered through ServiceDesk handshake alignment, allowing the Client to maintain current mainframe service levels without any interference in workflow. The culture and teamwork of the Blue Hill Delivery Services Team was aligned nicely with the University’s team. This provided the needed level of comfort and trust to ensure a strong partnership in delivering these critical services.
The engagement will last a minimum of three years, while this University is in the midst of replacing their mainframe system architecture. Outsourcing these functional areas to Blue Hill will allow their IT staff to transition from their current mainframe legacy support roles, to learn and help build the new system. Although lowering operating costs was a key consideration, running the day-to-day workloads effectively in the current mainframe environment was critical.
“I just wanted to say that I was very pleased with today’s meeting. The goals were clear, tasks recorded, and the primary planning has been established with your teams in the lead role. Very good!
Thank you very much.”
About Blue Hill Data Services
Blue Hill Data Services consistently achieves 100% client satisfaction by providing Private Cloud and fully managed 24/7 data center hosting solutions, and a full array of complementary IT support services.
We deliver all services from On-Shore, USA, and since 1994 we have supported government and commercial clients; helping reduce their operating expense, eliminate capital expense, mitigate the risk of a retiring workforce, meet all regulatory compliance and audit requirements, and achieve 100% client success.
Blue Hill specializes in mainframe, and also provides multi-platform support services and infrastructure solutions. We have successfully carved out a niche in supporting Mainframe mission-critical applications. Acting as our Clients’ partner, we can support their environments either indefinitely or until they choose to get off the Mainframe, providing flexibility in reducing costs as utilization decreases.
Our differentiation is providing customized solutions, flexibility both in contract and solutions, cost effectiveness, and personalized attention. Our client’s data center environment can be hosted within Blue Hills’ private cloud facilities, or Blue Hill support services can be provided remotely to the Client’s site.
IT Managed Delivery Services and Solutions:
• Mainframe-as-a-Service (MFaaS)
• AS/400 – iSeries-as-a-Service
• Client-Server Systems Support
• Applications Development and Maintenance Support Services
• Disaster Recovery and Business Continuity
• Colocation Services
• Remote Support
• XyberNET SaaS
Our deep technical skills and longstanding experience enable us to support our clients’ legacy environments as well as implement new technology solutions.
We do not force clients to upgrade or change the way they are used to doing business. This enables seamless transitions, minimizes risk, and completes migrations in shorter timeframes.
We are proud of our 100% client satisfaction.
Executive Director, Sales and Business Development
Blue Hill Data Services/CAPS/XyberNET